Terms and Conditions

Last updated: February 2026

1. About This Service

Scotland's Window Comparison Service ("the Service") is operated by Scottish Energy Efficiency Ltd, Prospect Business Centre, Dundee DD2 1TY. The Service provides an independent comparison platform connecting Scottish homeowners with vetted window installers. By using this website, you agree to these terms.

2. Service Description

We provide:

  • Independent educational content about window specifications, materials, and energy performance
  • A comparison platform matching homeowner requirements with suitable installers
  • Technical guidance specific to Scottish building regulations, climate, and property types
  • Lead facilitation services connecting homeowners with up to 3 vetted installers

We do not sell, install, or directly supply windows. We do not act as an agent for any installer. All contracts for window installation are between you and the installer directly.

3. Information Accuracy

We endeavour to provide accurate, up-to-date information about window specifications, costs, and regulations. However, prices, regulations, and product availability change over time. All cost estimates are indicative and should be verified with installers through formal quotations. Building regulation information is provided for general guidance only and does not constitute professional planning or building control advice.

4. User Responsibilities

When using our Service, you agree to:

  • Provide accurate and truthful information about your property and requirements
  • Not submit false, misleading, or fraudulent information
  • Not use the Service for any unlawful purpose
  • Verify any information provided through our platform before making purchasing decisions
  • Obtain appropriate professional advice (planning, building control, surveyor) where relevant

5. Installer Matching

Our installer matching service connects you with installers based on location, project requirements, and installer availability. While we vet installers for appropriate accreditations and insurance, we do not guarantee the quality, price, or outcome of any work carried out by matched installers. You are responsible for conducting your own due diligence before entering into any agreement with an installer.

6. Limitation of Liability

To the fullest extent permitted by law, Scottish Energy Efficiency Ltd shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Service, reliance on information provided, or any interaction with matched installers. This does not affect your statutory consumer rights.

7. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Scottish Energy Efficiency Ltd and is protected by UK copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

8. Third-Party Links

Our website contains links to external websites including partner organisations (scottishenergyefficiency.co.uk, scottishsolarbatteries.co.uk) and government resources. We are not responsible for the content, privacy practices, or availability of external sites.

9. Governing Law

These terms are governed by the laws of Scotland. Any disputes arising from use of this Service shall be subject to the exclusive jurisdiction of the Scottish courts.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the Service following changes constitutes acceptance of the revised terms. Material changes will be communicated through a notice on our website.

11. Contact

For questions about these terms, contact us at info@scottishenergyefficiency.co.uk or 0141 230 0198, or write to: Scottish Energy Efficiency Ltd, Prospect Business Centre, Dundee DD2 1TY.